Terms of service

Welcome to Kalatri! These Terms of Use ("Terms") govern your use of our website, services, and products. By accessing or using our website, you agree to comply with these terms. Please read them carefully before using the services.

1. Acceptance Of Terms

By visiting https://kalatriwoods.myshopify.com/  (the "Site") and engaging with our products or services, you agree to these Terms of Use, along with our Privacy Policy and any additional guidelines, policies, or rules posted on the website. If you do not agree with any part of these terms, please refrain from using the site.

2. Changes To The Terms

We reserve the right to modify, update, or change these terms at any time without prior notice. Any changes will take effect immediately upon posting the updated terms on the site. By continuing to use the site after changes are posted, you accept the modified terms. Please review these terms regularly to stay informed.

3. Use Of Our Services

You are granted permission to access and use the site solely for personal, non-commercial purposes. You may:

  • Browse our collection of handcrafted wooden products.
  • Place orders for our products.
  • Engage with our customer support services.
  • Review content and participate in any interactive features or reviews.

You agree NOT to:

  • Use the site for any illegal or unauthorised purpose.
  • Disrupt or interfere with the security, functionality, or performance of the site.
  • Post or share any content that is harmful, abusive, offensive, or infringes upon others' rights.
  • 4. Account Registration

To access certain features or make purchases on the site, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information when creating your account. You are responsible for keeping your login details secure. If you suspect any unauthorised activity on your account, please notify us immediately.

Kalatri reserves the right to suspend or terminate accounts that violate these Terms Of Use or engage in suspicious activity.

5. Purchases And Payments

When you make a purchase through our site, you agree to provide accurate payment details and authorise Kalatri to charge the total amount for the selected products, including any applicable taxes and shipping fees. We accept various payment methods, and you will be notified of any additional fees at checkout.

Prices for our products are subject to change without notice, and Kalatri reserves the right to cancel or refuse any order in cases of pricing errors, product unavailability, or fraudulent activity.

6. Shipping And Delivery

Our shipping and delivery terms, including estimated timelines and costs, are provided at checkout and in our Shipping Policy. Kalatri will make every effort to ensure timely delivery, but we are not responsible for delays caused by external factors such as customs processing or courier issues.

7. Returns And Cancellations

For detailed information on how to return or cancel your order, please refer to our Refund and Return Policy. Kalatri reserves the right to refuse returns or exchanges for items that do not meet our return criteria.

8. Intellectual Property Rights

All content on the site, including images, designs, text, graphics, logos, and product descriptions, is the intellectual property of Kalatri and protected by copyright, trademark, and other intellectual property laws. You may not copy, distribute, reproduce, or modify any part of the site without our written consent.

9. User-Generated Content

If you post reviews, comments, or other content on our site, you grant Kalatri a non-exclusive, royalty-free, perpetual, and worldwide licence to use, modify, reproduce, and display this content. You are responsible for ensuring that the content you post does not infringe on the rights of others or violate any laws.

We reserve the right to remove any content deemed inappropriate or harmful to our brand or other users.

10. Third-Party Links

The site may include links to third-party websites for your convenience. Kalatri is not responsible for the content, privacy practices, or security of these third-party sites. Accessing such websites is done at your own risk, and we recommend reviewing their respective terms and policies before engaging with them.

11. Limitation Of Liability

While Kalatri strives to ensure the accuracy of the information on the site, we cannot guarantee that the site will be error-free, uninterrupted, or secure. To the fullest extent permitted by law, Kalatri is not liable for any direct, indirect, incidental, or consequential damages arising from:

  • The use or inability to use the site.
  • Any errors or inaccuracies in product descriptions or prices.
  • Delays in shipping or issues caused by third-party service providers.

12. Disclaimer Of Warranties

Kalatri provides the site and its services on an "as-is" and "as-available" basis. We do not make any representations or warranties regarding the site's availability, accuracy, or suitability for a particular purpose. You agree that your use of the site is at your own risk.

13. Indemnification

You agree to indemnify, defend, and hold Kalatri harmless from any claims, liabilities, damages, losses, or expenses arising from your use of the site, violation of these Terms, or infringement of any third-party rights.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in India.

15. Termination

Kalatri reserves the right to terminate your access to the site and its services at any time, without notice, for any reason, including a violation of these Terms. Upon termination, all provisions of these terms shall continue to apply.

16. Contact Information

If you have any questions about these Terms or any issues related to our site, please contact us at:

Email: hello@kalatri.com

Phone: +91 98354 53987

We’re always here to help and provide any assistance you may need.