Privacy policy

Last Updated: September 9, 2024

At Kalatri (referred to as "we", "us", "our"), your privacy is our top priority. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website or when you interact with us through any of our services. Whether you're a visitor, customer, or someone who engages with our website, this Privacy Policy applies to you.

By accessing or using our products and services, you agree to this Privacy Policy. If you don't agree, please stop using the site.

Updates To This Policy

We may update this policy from time to time for legal, operational, or business reasons. When we do, we’ll update the “Last updated” date above and post the changes on our site.

What Information We Collect And Why

The personal information we collect about you depends on how you use our services. Here’s a breakdown:

  • Information You Provide Directly: When you make a purchase, create an account, or contact us, we collect your contact details (name, email, phone number), order details (billing and shipping information), and other relevant account or customer service data.
  • Information We Collect Automatically:When you browse our site, we collect information like your IP address, browser type, and interactions with the site. We use cookies and similar technologies to gather this data and improve your experience.
  • Third-Party Information: We may receive information from third-party vendors, like payment processors, to help us fulfil your orders or offer services.

How We Use Your Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfilment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

  • Process and ship your orders.
  • Provide customer service and support.
  • Improve our products and services.
  • Send promotional and marketing messages (you can opt out anytime).

Sharing Your Information

We may share your information with trusted third parties who help us run our business, such as payment processors, shipping providers, and marketing partners. We ensure they comply with privacy regulations and use your data responsibly.

Security

While we take security seriously and use industry-standard measures, no system is completely foolproof. Please keep your account credentials safe, and contact us immediately if you believe your account has been compromised.

Cookies

We use cookies to personalise your experience and gather analytics on how you interact with the Site. You can manage or block cookies through your browser settings, but doing so may limit some features of our Services.

Your Rights

Depending on your location, you may have rights such as:

  • Access: You can request a copy of the personal data we have about you.
  • Deletion: You can ask us to delete your personal data.
  • Correction: You can request a correction of your personal information.

Contact Us

Have questions about our Privacy Policy? Reach out to us at hello@kalatri.com with any concerns or if you need any assistance.

Your trust is essential to us, and we’re here to protect your privacy as you explore our world of handcrafted wooden creations.